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Improvements and bug fixes
Pelago provides virtual substance use support for individuals who want to change their relationship with alcohol, tobacco, or opioids. Pelago may be available at no cost to you through your employee benefits. Or, it may be available to you as part of your health plan, and the cost may vary.
Check if Pelago is provided through your employer or benefits provider: http://pelagohealth.com/how-it-works/for-members/
Read more about our terms of use, privacy policy, and EULA:
‣ https://www.pelagohealth.com/terms/
‣ https://www.pelagohealth.com/privacy
‣ https://signup.pelagohealth.com/?terms_of_use
Pelago can help members with the following substance use goals:
‣ Reduce alcohol consumption, quit drinking, or explore a sober curious lifestyle
‣ Quit or cut back on tobacco use (cigarettes, smokeless tobacco, cigars, cigarillos, roll-your-own tobacco, pipe)
‣ Quit or cut back on vaping (electronic cigarettes, heat)
‣ Overcome opioid dependence
With the Pelago app, you can:
‣ Attend 1:1 appointments with your coach, counselor, or physician
‣ Set and review goals, and monitor your progress over time
‣ Track things like alcohol-free streaks or money saved from not smoking
‣ Access the cognitive behavioral therapy (CBT) library, which offers guided support in evaluating and changing your habits
‣ Message your dedicated care team member anytime, anywhere
‣ View your prescribed medication (if applicable)
How to get started
1. Before downloading the app, sign up online. Use the information shared with you by Pelago, your employer, or your health plan. This information may have been delivered via email, mailer, flyer, poster, intranet, etc. If you aren't sure whether you're covered, look up your employer or health plan by using this link: http://pelagohealth.com/how-it-works/for-members
2. Schedule your onboarding appointment.
3. Download and log in to the Pelago app.
How does Pelago work?
Looking to make a change to your relationship with alcohol, tobacco, or opioids? At Pelago, you get to decide your goal — whether that’s to quit, cut back, or reimagine your relationship with a substance — and we’ll help you take small steps toward big changes. Upon getting started, Pelago delivers a unique care plan based on individual health, habits, genetics, and goals. Our program is fully virtual, delivered via a convenient app, and you can achieve goals at a pace that works for you. Additionally, our medication-assisted treatment (MAT) program delivers a combination of behavioral therapy techniques with the option of approved medication.
About Pelago
Pelago Health is the leading digital clinic for substance use care and management. Pelago is with its members every step of the way — helping them to navigate and overcome obstacles. At Pelago, we deliver evidence-based care informed by the latest science. We have used cutting-edge technology and data-driven insights to build the most effective and validated digital clinic. Read more about us at https://www.pelagohealth.com/company/our-mission/
Who can use Pelago?
Pelago provides virtual substance use treatment solutions offered to employees and qualifying dependents, as well as health plan participants. If you're not sure whether your company or health plan provides you and/or your dependents with access to Pelago, please contact your HR team or health plan.
Is Pelago secure?
Safety and security are top priorities at Pelago. Our technology is HITRUST certified and compliant with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Security Policy at https://www.pelagohealth.com/company/security/
Awesome program! It not only gave insightful information but it also has a real life coach to interact with (via message/call/email) I went through it for smoking/nicotine and recommend highly for anyone struggling with that!! The cognitive therapy is great, and I use the information I have learned in my every day. This program gives you the tools and coping skills to stay quit forever!!! I recommend this product to anyone!
Please add options for editing past data entries. I didn't understand how important historical data was, such as logging cigarettes before my quit date. As such, when my quit date arrived, there weren't any points of reference from when I was smoking. I messed up my first few check-ins & the only option was to delete them. I couldn't go back and edit the info so It appeared that I had slipped up and smoked when really I hadn't. Now I just want to grab some cigs and start over, but Iim not. Ugh!
The app hardly works as expected. Modules don't appear as completed after doing them 5+ times. The modules are identical which doesn't feel like it's tailored to what you are trying to quit. it gets repetitive doing the same exact module on one vice to the other. If this wasn't covered by insurance I'd rate it 1* because it's not worth paying for out of pocket.
Good so far, but..... it covers smoking and vaping but there is a huge void for those of us who use smokeless tobacco. The average can of tobacco has 4 times as much nicotine as a pack of cigarettes and the physical dependencies are much different than those that smoke. Not easier by any means, just different. There needs to be a portion of this program tailored to us. If we are going to be successful non-users, the support material needs to support us better.
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