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We continue to update our app to help you find your perfect somewhere.
Find and book your perfect somewhere with the Hotels.com app.
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-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.
FIND THE ONE THAT’S JUST RIGHT FOR YOU
- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.
FAST, EASY, & SECURE BOOKING ON OUR APP
- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.
OUR APP IS YOUR PERFECT TRAVEL COMPANION
- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.
*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.
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I am very disappointed in this process on the app. Usually if you cancel in advance they will refund your money. I booked on the wrong weekend for my trip. I tried to change the dates and the price doubled. seeing that they already have the money for the trip I needed to cancel, wait for the refund and rebook. Needless to say I never received my refund and my sister had to book through another app not wanting to risk her money. traveling without money sucks.😞 Do better!
Straight forward pricing, easy to use layout, basic processing of information, no extra surprise fees, options to reserve and pay when checking in, or pay ahead of checking on. They will communicate and advocate for you to the hotel directly, in the event of a family emergency if you end up needing to cancel your reservation and you do not check-in. Your stay history is automatically saved as well.
Keeps refusing reservation payments *after* sending me an email saying it's been confirmed, resulting in funds sitting in pending status for about 10 days before finally refunding. Their customer service claims it's a security issue but will not elaborate. I'd been using the same account with them to book places for years now but only ran into this issue with my most recent vacation attempt that just ended up just causing me more stress instead.
I'll just say that I am glad they are in the process of renovation which I don't recall them mentioning it before I booked. (maybe I overlooked it) the pics online were beautiful. When we pulled up I was not prepared for the place to be opposite of that. They seem to be renovating the main areas however I hope that the rooms will follow. The carpets are stained, the inside of the room was dingy, old looking. The bathroom was the absolute worst. Ceilings peeling, stained head boards.
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