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We are always working hard to improve your experience on the Ryanair app. In this release, we have improved usability issues and fixed general bugs.
With this App at your fingertips, Europe is at your feet.
We’re Ryanair, so of course you’ll find the lowest fares in Europe on our app. But you’ll also get handy extras like being able to check in while you’re on the move, a mobile boarding pass delivered straight to your phone and a choice of in-flight extras in one quick click.
So why are you still reading? Download it now and get flying!
We’d love to hear what you think about our updates so drop us a line at [email protected]
One of the worst customer experiences I’ve ever had when it comes to booking and check-in procedures — even compared to other low-cost airlines. The process was unnecessarily complicated, stressful, and far from customer-friendly. Instead of making travel easier, Ryanair seems to turn every step into an obstacle-course designed to generate extra fees and frustration. Definitely not what passengers should expect in 2026. If you have an alternative, use it.
You are forced to use it for checking in and boarding and it doesn't even tell you which terminal you are flying from or to. The app didn't tell me the terminal number, the flight attendants didn't know, not even the stewardess knew. The information on the flight status websites on the Internet was incorrect and that was an issue for me and my ride.
CAUTION!!! Absolutely the worst app I have ever used! Ryanair tells you you have to download the app to check in. Then you must choose a luggage option. If you have already paid for a luggage option in advance, they charge you a second time because you cannot go to the check-in page without choosing an option - ONCE AGAIN, even if it was the option you already paid for!! I was charged both directions and ended up paying an additional $184 for a flight that originally cost $293!!!
Used a 3rd party app to pay for my flight. Turns out this app is too stupid to understand how to work around 3rd party apps when every other app can. I've used multiple apps that can accomodate to my legitimate purchase while this is the only one that can't. My guess is they do this on purpose to make money off of people. I was charged 55 euros because I couldn't check in (had the correct reference number wrong email APPARENTLY). I tried their "contact us" option and I couldn't even access it.
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