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Bug fixes and improvements.
The Village Medical app is the easiest and fastest way to stay connected with your Village Medical care team 24/7. With the app, you can:
• Live text chat with your Village Medical care team 24/7
• Schedule appointments
• Quickly access test results – sometimes in the same day
• Have fast, easy and secure video visits
• Get helpful support for managing chronic disease
Download the app before your next appointment to start using the app right away with your existing AthenaHealth Patient Portal login.
App highlights:
GET HELP WITH LIVE CHAT
Chat with your Village Medical care team 24/7 to get help with symptoms, medications, labs, appointments and more, at no extra cost.
BOOK A VISIT, VIDEO OR IN-OFFICE
Simply tap the "Book Visit" tile and follow the instructions to search for and book a video or in-office visit with your Village Medical provider.
SEND US A MESSAGE
Send and receive messages with your provider and care team via the "Inbox" tab.
ACCESS YOUR HEALTH RECORDS
Tap on “My Health” on the main navigation bar for quick access to your lab results, medications, post-visit summaries and care documents.
If you have any concerns about the information you see in the application, please consult with your Village Medical provider.
This medical app is by far the least user-friendly I've encountered. The inbox displays messages out of order, making it difficult to access the desired ones. Additionally, certain messages are unclickable. The app's inconvenience sometimes requires logging in via a computer. Moreover, it lacks the capability to display any imaging directly within the app.
The customer service department is terrible and the app is not clear on some of the rules they have in place before you pay $99 for an appointment. I set one up, attended and was then told they only write a week's supply of meds on the 1st visit. You have to pay another $99 for a 2nd visit to get a refill of 1 months medication & then an additional $99 a month for each refill after that. So I am spending upwards of $300 to get a month of meds with the appointments & the script co-pay. 🤔
It's ok. Only drawback is I need to keep logging in manually everytime. Even though I click on the 'setup biometrics' message for faster login everytime. And everytime I need to login manually. Rinse and repeat... a little annoying but hey tech is both "and blessing and a burden". Thank you! -Enzo
App works pretty good for sending messages. Test results aren't easy to see. Would be great if I could upload documents from other providers, such as labs. Like taking a photo of the results and sending it to my PCP.
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