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Version 26.6.400: Bug fixes and stability improvements. If you have any questions, experience any problems, or have feedback on new features, please reach out to us at [email protected]
The Vivint app brings home security, energy management, and smart home features all into one place. Whether you’re on the go or at home, managing your home has never been simpler. The Vivint app allows you to:
Arm or disarm your security system
Control your whole system anytime, anywhere, with the touch of a button. Arm and disarm your system and set up custom actions to automate your smart home.
Stay in control, even when you’re away
See and speak with visitors through your doorbell from anywhere with 2-way talk and clear 180x180 HD video. Unlock the door for a guest, change the temperature, turn on Smart Deter, and much more, even if you’re not home.
View live camera feeds and recordings
Keep your home safer with cameras and security that work together. Check on what's happening around your home day and night, and rewatch important events with 30-day DVR recording and Smart Clips.
Save energy
Create custom schedules for your lights and turn them off from anywhere. Adjust your thermostat from your phone to save money, even if you’re away.
Lock and unlock your home
Know your home is secure by checking the status of your smart locks, and lock or unlock your doors with a swipe. Check to see if the garage door is open through the status indicator on the app, and be alerted right away if you happen to leave it open.
Receive alerts and notifications
Know if one of your cameras has deterred a lurker, your garage door was left open, a package has been delivered, and much more.
Note: Vivint Smart Home System and service subscription required. Call 877.788.2697 for information on a new System.
Note: If you’re looking for the app that supports the Vivint Go! Control Panel, search and download the “Vivint Classic” app.
The latest update causes the app to freeze, and you have to force stop it and then open it again for it to work. Also, video playback is hit and miss, and sometimes it will jump from the day you are scrolling to some previous day's feed. The video will also get stuck on a certain minute of the day, and you can't play another. Receive error of it can't play it. It worked better before the most recent update. Please fix this. Thank you.
Terrible. For how much the system costs (monthly fees plus equipment) you would expect it to work. The app is glitchy, the "smart" features are constantly failing, the camera constantly goes offline, and the package recognition system is utterly worthless. We've had numerous packages stolen and half the time the deter sound doesn't even go off. I'm fed up, have been fed up for a long time but we're stuck with the stupid thing. Maybe this will deter someone from making my mistake.
It worked well at first but now barely works at all. I can't load camera events, can't use 2 way communication through either of the cameras on any device, door lock and garage doesn't update status. Recently started getting duplicate notifications for every camera event. It's so annoying and so distracting with the fake notifications that I've stopped looking at them which defeats the whole purpose. Can't wait for my contract to be up, nothing works the way it's supposed to.
Update 3/12/2025 The app is worse than ever. I can't retrieve any video recordings, and it skips around on the times. Fix it already! When we first bought the system everything had worked as it should. Now a couple years later we have had nothing but issues with both the app and the system. We paid entirely too much money for the garbage this has turned into. Wish there was a way to get a refund since it's not performing as it should. My advice? Don't waste your money with this system.
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