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What's New
We’re always making changes and improvements to Voi. To make sure you don’t miss a thing, keep your automatic updates turned on!
About this app
Rent an e-scooter or e-bike with just a tap on your phone and get anywhere in the city within minutes. Simply download the free Voi app, create an account and get rolling!
A NEW WAY TO MOVE AROUND
Voi provides a new level of mobility to urban dwellers who want to move smart and spend less without compromising the environment. So swap the tube, bus or car (and skip the hassle of parking!) for a shared electric scooter or e-bike and zip around the city in style, while leaving no carbon footprint. Rolling along the streets on an e-scooter or e-bike is the perfect way to explore a new city on a budget, or simply experience your own hometown from a different perspective.
GET ROLLING IN NO TIME:
1. Get the free Voi app and create an account.
2. Find an e-scooter or e-bike nearby using the in-app map.
3. Unlock the e-scooter or e-bike by scanning the QR code on the handlebar.
4. Set off on the e-scooter or e-bike and get to your destination in no time.
E-SCOOTER OR E-BIKE?
The Voi electric scooter is an excellent choice for when you need to quickly get somewhere within a somewhat shorter distance, while the e-bike is ideal for longer routes.
PRICING AND PASSES
Skip the unlock fee every time with a Voi Pass – pick a subscription with or without riding minutes, grab a bundle of discounted minutes (unlimited unlocks always included!) or simply pay as you go.
Prices vary by location, time and vehicle type. Check the app for current rates, deals and available options in your area.
AROUND THE CORNER, ACROSS THE CONTINENT
Voi lets you explore 100+ towns and cities across Europe on two wheels. Check if there’s an e-scooter or e-bike available near you at cities.voi.com/city.
ROAD SAFETY STARTS WITH YOU
The choices you make while riding an electric scooter or e-bike affect not only you, but all your fellow road users, as well. So let’s get it right! Be sure to know the rules of the road before setting off on an e-scooter or e-bike. Stick to the bike lanes or close to the side curb, and stay off pavements. Never ride under the influence, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person per e-scooter or e-bike at a time.
FIRST TIME ON AN E-SCOOTER?
If you haven’t used an electric scooter before – activate reduced-speed mode in the app. This caps the max speed of the scooter, allowing you to start off slow while learning to operate the vehicle.
E-SCOOTER AND E-BIKE PARKING
Proper parking is a matter of safety and accessibility. Keep yourself informed of your local rules and regulations in regards to e-scooter and e-bike parking – and follow them. Always park your Voi e-scooter or e-bike standing upright, using the kickstand and be sure not to obstruct the path of pedestrians, cyclists or other vehicles.
LEARN AND EARN
RideSafe Academy provides micro courses that teach you essential knowledge and helpful tips on local electric scooter and e-bike traffic rules and rider safety – all in a fun and engaging way. Boost your road confidence and get rewarded with a free Voi ride! The courses are freely available to all, and in several languages. Go to ridesafe.voi.com.
User Reviews
Edit - can't unlock unless the GPS is extremely close, even if I prove that stand next to the vehicle by scanning the QR code. Have given up rides because of this. Unlike most of the competition, unlocks vehicles instantly and doesn't nag you every time! Good prices on passes. Reasonably available (number of vehicles) and reliable. I would like to be able to see vehicles in neighboring cities (~30km) when commuting, but the app restricts visibility based on the current GPS position.
The rides were fine. But the map is nearly invisible in Berlin. Streets are white, all other areas are off-white, and the street names are super light gray. It's basically a blank screen. The map also rotates at the slightest touch. So, instead of zooming in or out, the map rotates instead. The app seems to need a lot more work.
The app refused to end my ride the very first time I used it. I had to lock the scooter in the app. Then unlock it, for the end ride feature to work. Wasted about 2 or 3 minutes of my time, that I got charged for. Other than that I guess the app seems fine, but the scooters frequently don't work. I've tried to take maybe 10 rides and only three times was I able to get the scooter to successfully work. Had no problems with the Lime scooter app though. Even though it was double the price, certainly more reliable. Especially if you're going to walk out of your way to get a scooter, only to find out it doesn't work.
It said redeem vouchers but it was very confusing for the first go around. Then after the first trip made me pay which is fine. Friend couldnt figure out the app to get the free voucher but hes a really special individual. The navigation aid was very small had a lot of other things attached to it making it very hard and it didnt work for half the first trip. Also wanted a photo of the park job which i didn't understand at first. Loved the ride just was very confusing app. Could be better.
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