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What's New
Thank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.
About this app
Ride e-scooters/e-bikes at a discount!
"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima, Sendai, Fukuoka, Kitakyushu and Hamamatsu! Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot!
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo, Osaka City: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
NOTES
- Credit card registration is required.
*The name "loop" is sometimes incorrectly used, but the correct name is "LUUP".
*"QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
User Reviews
Extremely slow UI even on fast WiFi on a 2023 flagship phone. The lag often results in failed bookings if a parking space or vehicle is available when you click to book but it gets taken by the time the app actually sends the booking request. If you're lucky enough to get the booking, half the time the vehicle is not at the parking lot.
Could not use the app or hire a scooter. To sign up you need a working phone number for verification. This is a stupid idea when using an eSim, tourist Sim or pocket wifi that are data only. So the app is unusable. They spent so much developing the app but not give an option to register via email.
install this app the night before my trip so that I could use it. Supplied my info payment details, etc. Tested opening the app and it looked good "Unlock vehicle"... Game day the app, the third degree about my identification. Developers- be smart! Don't display "Unlock the vehicle..." when the verification is still pending - make it clear that the app is NOT ready to be used. #designers-bug
The responsiveness of the app and server is terrible. Many times you have to look at the loading spinner for 10 min and it will not work in the end
How to Download LUUP APK
- Enter the package name
sc.luup.luupon the APK Downloader. - Select your device architecture (ARM64 recommended for modern devices).
- Click Download to get the merged APK file.
- Transfer and install the APK on your Android device.
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Security & Signature Verification
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