ServiceNow Agent

ما الجديد

Fixed:
- Arrow next to instance name in pre-login settings
- PIN unrecognized in non-shared mode
- PDF viewer scrolling issue after zooming
- Universal links open in browser
- Slack deep link opens inside Agent task instead of new task
- Now Mobile API returns inflated badge count/empty chat history
- Crash on screen rotation with signature bottom sheet open
- Voice Agent calls drop when user navigates away from voice agent

حول هذا التطبيق

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​

The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​

With Mobile Agent you can:​
• Manage the work assigned to your teams​​
• Triage incidents and cases​​
• Act on approvals with swipe gestures and quick actions​​
• Complete work while offline​​
• Access the full issue details, activity stream, and related lists of records​​
• Optimize workflows with location, camera, and touchscreen hardware

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
​
NOTE: This app requires the ServiceNow Madrid instance or later.

EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310

© 2023 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

كيفية تنزيل APK ServiceNow Agent

1. أدخل اسم الحزمة com.servicenow.fulfiller في APK Downloader.
2. حدد بنية جهازك (يوصى بـ ARM64 للأجهزة الحديثة).
3. انقر فوق تنزيل للحصول على ملف APK المدمج.
4. قم بنقل وتثبيت APK على جهاز Android الخاص بك.
5. ابقَ على اطلاع: قم بزيارة APKDER.COM بانتظام للبحث عن أحدث الإصدارات الآمنة من تطبيقاتك المفضلة وتنزيلها.