Some apps are distributed as Split APKs (multiple .apk files packaged together) to optimize resources. Standard Android installers cannot open them.
Support on Hand is available for patients with multiple sclerosis (MS).
This content is provided by Novartis Pharmaceuticals UK Ltd for educational information only. If you have any specific queries regarding your condition and/or treatment(s), please contact your local healthcare team for more information.
Shockingly buggy for an app of such importance. The "Reset PIN" functionality sends you to a test environment. I'm given a tour of the app every time I use it, despite having used it for years. Repeatedly locks you out of the app. Poor accessibility as errors are displayed as transparent text over a white background. Even the fundamental concept of logging data is aggressively clunky.
Appalling app. Has now blocked me completely from logging in. I got no notification or reminder for my last injection. Have reinstalled the app and used my original registration code from my email as requested and ... nothing. I don't exist. Absolutely horrible service, non existent support. I wouldn't mind had the Nurse not made such a song and dance about this wonderful app when I started Kesimpta last June and how much support was there for me and all other patients. Seriously, do better.
Sends too many notifications, I only want to track my injections. Most of the notifications i receive tell me to read things I've already read and now I can't even log into the app to track my injections. After looking at IQVIA's website and that they're pushing AI i wouldn't be surprised if half of the code was generated by AI so now the terrible state of the app makes sense.
terrible app, started kesimpta in april was a good app, now all of a sudden it logs me in but nothing loads or shows up. only been a month and its stopped working. now I just log it on my calendar for reminders
com.iqvia.onhand on the APK Downloader.Yes! Every file hosted on APKDER undergoes rigorous security verification. We verify that the cryptographic signature matches the official signature from the developer, ensuring the app hasn't been modified or tampered with.
To install it, you first need to enable "Unknown Sources" in your Android device's security settings. After downloading the APK file from APKDER, tap it to begin the installation and follow the on-screen prompts.
Yes! As soon as the developer releases a new version of Support on Hand, we will scrape and post the updated APK on APKDER. You can simply download and install the new APK over the existing installation without losing your app data.
This APK download is 100% safe. We verify that the cryptographic signature of the file matches the official developer credentials. No modifications or adware are injected.