GoToAssist Support - Customer Icon

GoToAssist Support - Customer

GoTo Group, Inc.
★★☆☆☆ 2.3 Productivity v2.3.2-14 100,000+
Verified Safe & Direct
Download APK Google Play
GoToAssist Support - Customer Android App Screenshot 1GoToAssist Support - Customer Android App Screenshot 2GoToAssist Support - Customer Android App Screenshot 3GoToAssist Support - Customer Android App Screenshot 4GoToAssist Support - Customer Android App Screenshot 5GoToAssist Support - Customer Android App Screenshot 6
Version
2.3.2-14
Downloads
100,000+
Updated
Mar 17, 2025
Developer
GoTo Group, Inc.
Category
Productivity
Content Rating
Everyone
Package
com.logmein.rescueassist
Platform
Android

Download Sources

Device Configuration

Split APKs Installation Guide

Some apps are distributed as Split APKs (multiple .apk files packaged together) to optimize resources. Standard Android installers cannot open them.

1. Download Split APKs Installer (SAI) from Google Play Store.
2. Download the app archive (.apks) using the download sources listed above.
3. Open SAI, click "Install APKs", choose the downloaded archive, and click Install.

About This App

ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

How to Use:

1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.

Features:

Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.

GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.

User Reviews

ERNIE SAUNDERS Apr 19, 2022
★☆☆☆☆

After 7 years of good service and support, I needed support to fix an issue with my phone which is what I use to control my sonos/alexa/Amazon songs with. It always showed name of song artist and ability to skip forward or backwards in choosing a song to hear. That all went away so I called sonos support. Spent about an hour trying this that and the other till I couldn't spend anymore time trying in vain to rectify the problem. I'll have to try again when I have more time.

LP Blake Jun 15, 2022
★☆☆☆☆

Terrible now Used to be able to provide a code to others and they would connect there PC. I still have that old app but they made it so a code can not be generated. And then removed the app all together as well. This forces me to have to use a computer to connect to others computers. When before I could use my phone in a pinch.

Gregory Bowden Feb 1, 2021
★☆☆☆☆

Received a call from "Amazon agent" about fraudulent purchase and to download this app. It wouldn't open fully and she spoke so quickly I begged her to slow down until l was yelling at her until she finally disconnected. I called Amazon they said they NEVER USE THIS OR ANY APP that this was a fraud! Businesses call claiming to be someone else, ask you to download THIS APP... I didn't get information typed out though they did have temporary phone access. Closed Amazon account immediately!

Renee Young Mar 19, 2021
★☆☆☆☆

PLEASE READ! People (scam) is using this app. to get into your personal accounts. Do not download if a scammer calls you that someone is trying or is using your credit card or debit account or if it's linked to a shopping account such as Amazon. Confirm with your bank accounts etc. if there is any activity going on with your accounts.

How to Download GoToAssist Support - Customer APK

  1. Enter the package name com.logmein.rescueassist on the APK Downloader.
  2. Select your device architecture (ARM64 recommended for modern devices).
  3. Click Download to get the merged APK file.
  4. Transfer and install the APK on your Android device.
  5. Keep Updated: Visit APKDER.COM regularly to search for and download the latest secure versions of your favorite apps.

Security & Signature Verification

This APK download is 100% safe. We verify that the cryptographic signature of the file matches the official developer credentials. No modifications or adware are injected.

Identity Special Access
  • find accounts on the device
Contacts Special Access
  • find accounts on the device
Phone Special Access
  • read phone status and identity
Wi-Fi connection information Basic Access
  • view Wi-Fi connections
Device ID & call information Special Access
  • read phone status and identity
Other Basic Access
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • full network access
  • run at startup
  • prevent device from sleeping

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