Shopify Inbox

Shopify Inbox

Shopify Inc.
★★★★☆ 4.5 Productivity v8.60.0 500,000+
Verified Safe & Direct
Download APK Google Play
Shopify Inbox Screenshot 1Shopify Inbox Screenshot 2Shopify Inbox Screenshot 3Shopify Inbox Screenshot 4Shopify Inbox Screenshot 5
Version
8.60.0
Downloads
500,000+
Updated
Jun 30, 2026
Developer
Shopify Inc.
Category
Productivity
Content Rating
Everyone
Package
com.shopify.ping
Platform
Android

Download Sources

Device Configuration

Split APKs Installation Guide

Some apps are distributed as Split APKs (multiple .apk files packaged together) to optimize resources. Standard Android installers cannot open them.

1. Download Split APKs Installer (SAI) from Google Play Store.
2. Download the app archive (.apks) using the download sources listed above.
3. Open SAI, click "Install APKs", choose the downloaded archive, and click Install.

About this app

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.


USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com


Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

User Reviews

Scott Nemiro Mar 15, 2022
★☆☆☆☆

Laggy. Can't pull up customer info. Can't click to get their email. So while chatting you have to remember how to spell their name in order to look them up in your shopify app. Why? Why would you do this? At least let us copy their name or their email to paste into shopify. But you should be able to click their name and get their order info. This is crazy. Also not showing closed chats. Just says no chats. Just gone. When sending message constantly says not delivered click to resend.

Scott Moore Feb 9, 2023
★★☆☆☆

I really want, and need, this app to work but it is very disappointing. Notifications often don't come through, regardless of settings and settings changes. Deleted and re-downloaded a couple times to no avail. Can't read the full chat response in the app (I have to read it quickly if/when I get/see a notification). Words and letters are missing from texts, menu items, icons, etc. Please help. Thanks.

Joe Buchmann Jul 29, 2021
★★☆☆☆

It's a great start. I love the integration of multiple channels. Unfortunately, it's not fully useable. There are no desktop notifications, so you have to be looking at your phone to see if a customer wrote. Also, attached customer images do not show up. We miss parts of messages because we didn't realize that an image was supposed to be there. Lastly, not all messages will send. We get error messages in Inbox stating that our response was not delivered to FB Messenger.

Not Today Aug 4, 2021
★★☆☆☆

It's a long way from being as good as it could be. It's clunky and loads slow. Sometimes it doesn't load at all. They need to better differentiate what platform each message is coming from. When someone clicks in FAQ in the inbox from the store, it shows up as a message in the message thread as a customer uploaded an attachment . No clue as to what the customer clicked on . A word of extreme caution! If you have any reservations on installing this don't! Uninstalling it removes your FB Pixel

How to Download Shopify Inbox APK

  1. Enter the package name com.shopify.ping on the APK Downloader.
  2. Select your device architecture (ARM64 recommended for modern devices).
  3. Click Download to get the merged APK file.
  4. Transfer and install the APK on your Android device.
  5. Keep Updated: Visit APKDER.COM regularly to search for and download the latest secure versions of your favorite apps.

Security & Signature Verification

This APK download is 100% safe. We verify that the cryptographic signature of the file matches the official developer credentials. No modifications or adware are injected.

Photos/Media/Files Basic Access
  • read the contents of your USB storage
  • modify or delete the contents of your USB storage
Storage Basic Access
  • read the contents of your USB storage
  • modify or delete the contents of your USB storage
Camera Special Access
  • take pictures and videos
Wi-Fi connection information Basic Access
  • view Wi-Fi connections
Other Basic Access
  • view network connections
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping
  • download files without notification
  • receive data from Internet

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