Some apps are distributed as Split APKs (multiple .apk files packaged together) to optimize resources. Standard Android installers cannot open them.
About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
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FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Laggy. Can't pull up customer info. Can't click to get their email. So while chatting you have to remember how to spell their name in order to look them up in your shopify app. Why? Why would you do this? At least let us copy their name or their email to paste into shopify. But you should be able to click their name and get their order info. This is crazy. Also not showing closed chats. Just says no chats. Just gone. When sending message constantly says not delivered click to resend.
I really want, and need, this app to work but it is very disappointing. Notifications often don't come through, regardless of settings and settings changes. Deleted and re-downloaded a couple times to no avail. Can't read the full chat response in the app (I have to read it quickly if/when I get/see a notification). Words and letters are missing from texts, menu items, icons, etc. Please help. Thanks.
It's a great start. I love the integration of multiple channels. Unfortunately, it's not fully useable. There are no desktop notifications, so you have to be looking at your phone to see if a customer wrote. Also, attached customer images do not show up. We miss parts of messages because we didn't realize that an image was supposed to be there. Lastly, not all messages will send. We get error messages in Inbox stating that our response was not delivered to FB Messenger.
It's a long way from being as good as it could be. It's clunky and loads slow. Sometimes it doesn't load at all. They need to better differentiate what platform each message is coming from. When someone clicks in FAQ in the inbox from the store, it shows up as a message in the message thread as a customer uploaded an attachment . No clue as to what the customer clicked on . A word of extreme caution! If you have any reservations on installing this don't! Uninstalling it removes your FB Pixel
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