ServiceNow Agent

Что нового

New:
• Attachments can be configured to upload in the background while using the app
• UI Rules can be validated on form submissions
• Multiple filetypes can be uploaded to AI Lens
• Support for new Now Assist Premium Chat experience
Fixed:
• Translation doesn’t work properly when the user hasn’t set the app language
• The app crashes after approving/rejecting via push notification
• Voice Agent doesn't work when using an account nickname

О приложении

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​

The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​

With Mobile Agent you can:​
• Manage the work assigned to your teams​​
• Triage incidents and cases​​
• Act on approvals with swipe gestures and quick actions​​
• Complete work while offline​​
• Access the full issue details, activity stream, and related lists of records​​
• Optimize workflows with location, camera, and touchscreen hardware

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
​
NOTE: This app requires the ServiceNow Madrid instance or later.

EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310

© 2023 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Как скачать APK ServiceNow Agent

1. Введите имя пакета com.servicenow.fulfiller на APK Downloader.
2. Выберите архитектуру вашего устройства (для современных устройств рекомендуется ARM64).
3. Нажмите Скачать, чтобы получить объединенный файл APK.
4. Перенесите и установите APK на свое устройство Android.
5. Следите за обновлениями: Регулярно посещайте APKDER.COM, чтобы искать и скачивать последние безопасные версии ваших любимых приложений.