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Nuevas mejoras en tu app:
· Eliminamos la firma electrónica. Accede y firma con huella, cara o clave de forma más fácil y segura.
· Nueva experiencia en tarjetas más visual y simple
· Nuevo buzón digital para ver tus comunicaciones
· Personaliza tu inicio con más filtros según tu perfil
· Gestiona menores y recibe notificaciones para supervisarles
¡Actualiza y valóranos con 5 estrellas!
Discover the new design and functions of the new Santander App. Your bank, open 24h a day, 365 days a year:
In addition to the new enhanced design and browsing features, you can:
CHECK YOUR BALANCES, TRANSACTIONS AND EXPENSES
Check the balances and transactions of all of your products quickly and easily. You can now also filter and search for transactions by text (New)
Check your total expenses of the last three months on graphs and charts (New) FOR
YOUR DAY-TO-DAY ACTIVITY
You can now also use Bizum from the App and send and request money from friends immediately (New)
National transfers, transfers sent to your favourite recipients and transfers between your accounts. Buy and sell national securities Extraordinary and regular contributions to pension plans (New) Subscription of mutual funds and transfers between the funds in your portfolio (New)
YOUR CARDS
Now with improved security features, allowing those who are easily distracted to turn their cards on and off at any time in case they misplace their wallet (New)
Check your PIN code and CVV of your cards Top up and use your eCash card and pre-payment strap Transfer funds to your credit card from your account Immediate financing with Direct Cash (transfer money from your credit card to your account) Finance all purchases made with your Easy Pay credit card Defer payment of your Credit Card instalment to the next month with Pay Later Card activation and blocking
You can also access the operations of Santander Wallet without having to enter your passwords again (New)
BILLS AND TAXES WITH NO DIRECT DEBIT ACCOUNT
Pay for the bills and taxes with no direct debit account and pay all future bills and taxes with direct debit
You can now check and return your direct debit bills, download a copy in PDF and share it (New)
YOUR MANAGER
Access the contact details of your manager from the side menu. You can request one if you have no manager assigned (New)
PASSWORD MANAGEMENT
Modify your multi-channel password and signature from your personal area You can now also receive a new password if you have forgotten it (New)
Do you need a password to access the Mobile Banking system? Receive one from the application by entering a few personal details (New) Become a customer of the Bank in only a few minutes (New)
COMMERCIAL INFORMATION
Check your personalised offers and sign up from the application in only a few seconds (New) You can now also check the commercial information of the bank's products and sign up for them (New)
CUSTOMER SERVICE
Check the customer service helplines, customer service via whatsapp and on social media Check our virtual assistance from "We help you" and receive a reply to your questions and check the frequently asked questions of other users (New) Request an appointment at your branch to have your personal matters handled and request and collect foreign currency from your branch (New)
CASHPOINTS AND BRANCHES NEAR YOU
An improved cashpoint and branch finder for you, with more information of interest (New)
Find the cashpoints and branches near you or filter the search by location, post code, etc.
OTHER TOPICS OF INTEREST
You can now also check your notifications from the new notification mailbox found on the side menu (New) Personalise your global position and display options, including the expense and money modules (New) Find out about the latest features and news in the tutorials displayed when you access the application and check all of the operations that can be performed with the application in the "Tips" section (New) You can access with Touch ID if your device is compatible with biometric technology. Check and use the App for your transactions, accessing with your multi-channel passwords.
Leave your comments in the space in the menu that reads "Help us improve". At Santander, we work to make your day-to-day activities easier.
The app needs a ton of work, like others have said the app isn't fully translated to English so some things will be in Spanish. I haven't been able to access money or anything because Santander Key constantly gets an error, can't register my signature without that working. The support line gives you a number that only provides Spanish support, trying to get online support wants you to have the key setup which I can't do my money is just sitting there. It's terrible
They do their maintenance during business hours which is very bad. The app lags a lot and it's not easy to navigate poor UI/UX, unlike Revolut app where you can have other folders where to allocate funds, on the Santander App it doesn't allow you. Most transfers even as little as €10 takes more than 5 days to send or receive from other banks. It's not 24/7 banking.
The app works fine to check balances, make bizums and transfers. Clicking on pop-up messages leads to nowhere, except a blank screen or error message. Some things can only be accessed via browser and a lot of the additional info and buttons are in Spanish or unavailable in the English version. Also, the automated saving setups in the "cuenta hucha" randomly stop working for weeks on end, wether it is the rounding-up feature, percentage of income or monthly transfers - quite disapointing.
Mostly fine, but two very big negatives: 1. practically impossible to find anything you need in the app if it's not current balance or Bizim 2. if you want to pay on a web page from the same device you have an app on, it will require confirmation, and when you switch to bank app, the web page will lose connection and your confirmation will never proceed. If set correctly you will at least not spend more than expected, but most likely you will not be able to pay at all
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