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Thank you for using the UMR | Health app! We’ve made meaningful updates to improve how you access and review your Claims and Explanation of Benefits (EOB). You’ll also notice a more modern experience with improved performance and usability.
The UMR app makes it easy to access important details about your health care benefits. Sign in anytime to:
• Find costs and care – Search for in-network health care providers, hospitals, and clinics – and see what you can expect to pay.
• Access your digital ID card – Quickly share your coverage information with your providers, order a new ID card or add it to your digital wallet.
• View your plan details – Find up-to-date plan balances, including any deductibles and out-of-pocket amounts.
• Check your claims: Review claim information for recent services and receive paperless copies of your EOBs.
• See timely “Things to do” – Get personalized alerts about steps for managing your health and benefits.
• Contact us – Reach out for assistance by chat, call or secure messaging.
This app sucks, can't even use it. I login and it keeps telling me to add a phone number to text or call for security purposes and after entering, it takes me back to the same screen to enter a number over and over again. What a total waste of my time with this app if you can't proceed past a certain point.
My main issue with the app is that while I have immediate access to my EOBs, I am unable to print them off. This wasn't an issue a few months back. It seems the print capability disappeared after a recent update. Not happy about this since I like having a printed copy of my EOB to compare with the printed bills I receive for services rendered. Please bring back the print capability!!!!!!
This has to be the worst insurance app I have ever used. Blue Cross, Aetna and Manulife (Canada) ones were far superior. I have been on this for just over 1 month, and their servers have already been down 3 times. Claims take for ever to process, still waiting on 1 EOB 30 days later. The interface is overall clunky and outdated. A lot on in-app links lead to dead ends. Even received a marketing email from them with a broken link to the promo. Digital disaster.
Not great. Biometric login doesn't work well (at all). Blank white screen on eventually successful (manual) login. "Something went wrong" error messages when I try to look at id cards. Looks like the information is there and looks like it has pretty decent potential, but way too many bugs.
com.bob.umr on the APK Downloader.This APK download is 100% safe. We verify that the cryptographic signature of the file matches the official developer credentials. No modifications or adware are injected.