Some apps are distributed as Split APKs (multiple .apk files packaged together) to optimize resources. Standard Android installers cannot open them.
Fixed:
- Arrow next to instance name in pre-login settings
- PIN unrecognized in non-shared mode
- PDF viewer scrolling issue after zooming
- Universal links open in browser
- Slack deep link opens inside Agent task instead of new task
- Now Mobile API returns inflated badge count/empty chat history
- Crash on screen rotation with signature bottom sheet open
- Voice Agent calls drop when user navigates away from voice agent
ServiceNow Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment.
IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software.
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
NOTE: This app requires the ServiceNow Madrid instance or later.
EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310
© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
This app is still not usable after all these years. The ServiceNow legacy app functioned the same as if accessed via the web browser. This app does not allow you to assign tickets in your group queue to yourself. Nor does it allow you to change the group it is assigned too.
When adding comments, the screen changes orientation ignoring the the orientation lock already set. Very strange behavior and only happens with this app.
Doesn't include any favorites from the SN webpage. Can't change on call pager because it never loads group members.
"Required browser not found" and takes me to the Play Store for Chrome... which is already installed.
com.servicenow.fulfiller.mam.intune on the APK Downloader.Yes! Every APK download provided by APKDER undergoes rigorous security verification. We verify that the cryptographic signature of the APK file matches the official signature from the developer, ensuring the APK is original, untouched, and free from any modifications.
To install it, you first need to enable "Unknown Sources" in your Android device's security settings. After downloading the APK file from APKDER, tap it to begin the installation and follow the on-screen prompts.
Yes! As soon as the developer releases a new version of ServiceNow Agent - Intune, we will update and provide the updated APK on APKDER. You can simply download and install the new APK over the existing installation without losing your app data.
Yes. APKDER allows you to bypass geographic restrictions and download official APK files directly, even if the app or game is not officially available in your country's store.
A standard APK is a single installation package. An XAPK or Split APK contains multiple resource files (like OBB expansions or device-specific layout parts) packaged together. To install them, you can download splits individually or use dynamic helper tools like Split APKs Installer (SAI).
This APK download is 100% safe. We verify that the cryptographic signature of the file matches the official developer credentials. No modifications or adware are injected.